• 所有社区 - 中文
    • 所有社区 - 中文
    • 论坛
    • 创意
    • 博客
高级

不是您要找的? 咨询专家!

此论坛帖文需要解决方案。
好评0

Automatic Renewal

I changed my subscription from automatic renewal to manual renewal. I don't want auto renewal and I thought I changed the notifications but now I am getting notices in the mail. How do I stop the notices?

回复

好评0

Re: Automatic Renewal

Are these notices about your subscription expiring? That has nothing to do with Auto Renew. They are just reminders that your current subscription is about to expire. They will continue until you renew. Or if you do not renew, they will change to a message that your subscription has expired. Those you will receive for about 3 to 4 weeks after expiration before they stop. 

As you have turned off Auto Renewal, if you are going to purchase a new product key, you will still get these Norton emails because your old subscription will in fact have expired. What you can do to avoid that is contact Norton Support when you have the new product key, and ask them to add the time from the new key to your old subscription.   www.norton.com/contactcs

Things happen. Export/Backup your Norton Password Manager data.
好评0

Re: Automatic Renewal

That is not the issue at all. My subscription is good to 2019.  I don't want to use auto renewal. I pay close attention to my subscription and would rather renew manually. I have had problem after problem with Norton and I'm not sure I will even renew at all. I'm not going to list each issue because there has been way too many. I don't mean to disrespect Norton or anyone, I'm just too tired of dealing with it all. I just want to stop the email and snail mail notices telling me to turn auto renewal back on.

好评0

Re: Automatic Renewal

So my subscription was renewed for $109. I have not renewed for years--I just buy a new license from Amazon. I was told that I was notified that the renewal was going to be processed but never saw such email. I did get the renewal reversed and the amount refunded. I asked to have auto renewal turned off. Then I uninstalled Norton on all the machines. I have been annoyed to have so many pop up offers for more products along with constant nagging about not using features I do not want to use.

好评0

Re: Automatic Renewal

Hello

When you turn off auto-renewal, please remove the credit card information. If you do that, then they can not bill you.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.

This thread is closed from further comment. Please visit the forum to start a new thread.