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Live Update doesn't connect to server

Live update doesn't connect with Norton servers using my Android cellphone. The last time it connected successfully was on Christmas. It hasn't connected all day on December 26 and hasn't connected today yet so far. Otherwise Samsung Galaxy s8 cellphone is working fine. The error message is that Live Update has failed to connect to Norton server. I'm using my android cellphone to do this thread, so I do have internet connection. Thanks floplot
Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 270 I E 11 Chrome latest one

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Re: Live Update doesn't connect to server

I too saw an entry for a failed LiveUpdate due to network issues. I'm guessing that was some temporary server issues.

Try going into NMS App Settings and scroll down to the LiveUpdate settings. Tap on Run Liveupdate to see if it now connects. It worked for me.

Things happen. Export/Backup your Norton Password Manager data.
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Re: Live Update doesn't connect to server

Hello Peter

I had the issue all day today also. I found out about the issue by trying Live Update and seeing in the Activity Log that it wasn't working because of a failed connection to the Norton servers. I checked with my son and his worked fine. Tried the always works for computers and then my issue was fixed. The good all handy fix of trying a simple restart of my Android Galaxy 8 phone and since then it was working.

I will have to try and remember to restart my phone before posting about any issue.. I guess what is good for the goose is good for the gander

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 270 I E 11 Chrome latest one
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Re: Live Update doesn't connect to server

Ah. The good old system restart. Works wonders for mobile devices, just like for Windows devices.

Have a Happy New Year.

Things happen. Export/Backup your Norton Password Manager data.
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Re: Live Update doesn't connect to server

Hello Peter & Everyone

Have a Happy New Year also.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 270 I E 11 Chrome latest one
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Re: Live Update doesn't connect to server

Hello

Just noticed that Android version updated on Christmas Eve. The Connection issue may have had something to do with getting a new version. Not a new Android App or Firmware. Hence the need for a restart.. I will have to pay attention re: new Android versions.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 270 I E 11 Chrome latest one

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