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Using 360 on a Standard (Non-Admin) Windows Account

Should I be able to access most Norton 360 functions in Windows 10 using a standard (non-admin) windows user account? For example should I be able to change backup settings or restore from backup using a standard account?

I'm unable to access most things from my standard user account. When I go to Restore Files for example I'm stopped with a message that says "Access Denied. You need to be an Administrator to perform this action." For a long time, up until a few days ago, I was able access most everything like this from my standard account. So I assumed I was dealing with a problem that crept up and I started a chat with Norton Support. After 45 min the chat rep was not able to fix the issue. I then began to wonder if this is an issue at all or if its normal behavior. Perhaps there was something wrong with my previous Windows/Norton configuration where I was able to do things it shouldn't have let me.

标签: Windows 10

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Re: Using 360 on a Standard (Non-Admin) Windows Account

You must be logging into Windows as administrator to perform changes to or restore functions in Norton products. This is also the scenario for removing or installing programs on Windows itself.

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.379 / NCSP 22.17.0.183 / Norton Core v.278 on Android 1.93
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Re: Using 360 on a Standard (Non-Admin) Windows Account

 I then began to wonder if this is an issue at all or if its normal behavior. Perhaps there was something wrong with my previous Windows/Norton configuration where I was able to do things it shouldn't have let me.

As SoulAsylum notes, you do need to be logged into a Windows admin account to access those backup feature settings. It has been that way for a few years now. Not sure how you were able to keep access from a standard user account. 

Things happen. Export/Backup your Norton Password Manager data.
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Re: Using 360 on a Standard (Non-Admin) Windows Account

Thanks! However, I am still allowed to install/uninstall (at least some) programs from Windows using a standard account.

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Re: Using 360 on a Standard (Non-Admin) Windows Account

That is true. But with a security program, you do not want other users (read...children, co-workers, etc) being able to disable your malware protection.

Things happen. Export/Backup your Norton Password Manager data.
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Re: Using 360 on a Standard (Non-Admin) Windows Account

Thanks for the confirmation.

For a lot of admin operations in Windows I'm still able to use a standard account and just get prompted for an admin password. It would be nice if this were the case with Norton but maybe this is less secure for some reason.

 Not sure how you were able to keep access from a standard user account.

I wonder if this has to do with originally installing Norton in Win 7 and then upgrading to Win10 without doing a clean install. Something seemed goofy for a long time as I wasn't being prompted for admin passwords for anything. It had been so long since I used my admin password that I forgot it!  So I had to clean install Win 10 which is about when the "problem" crept up.

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Re: Using 360 on a Standard (Non-Admin) Windows Account

But with a security program, you do not want other users (read...children, co-workers, etc) being able to disable your malware protection.

Right, I get that. But it seems that restoring and backing up files would be considered slightly less sensitive and could be protected from tampering with just a Norton password or something. Oh well, it is how it is which is what I wanted to know. Thanks again!

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