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Norton App Lock fingerprint access

Norton App Lock Since the latest Android update, apps that I had set to require fingerprint access can no longer be accessed via this option for many apps. It worked before. Any ideas how the latest update is affecting Norton App Lock for apps previously unlikable via fingerprint?

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Re: Norton App Lock fingerprint access

Unlockable (not unlikable)
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Re: Norton App Lock fingerprint access

What device are you using, and what Android version did you just receive?

See if this thread describes the same thing you are seeing.   https://community.norton.com/en/forums/norton-app-lock-android-9-fingerp...  If so, Norton needs to wait until they can get Android 9 on their Samsung devices.

Things happen. Export/Backup your Norton Password Manager data.
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Re: Norton App Lock fingerprint access

Samsung galaxy s9+ Android 9 Pie So looks like it is a known issue. I realise this is not a showstopper but hope it can be solved soon.
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Re: Norton App Lock fingerprint access

Unfortunately, Samsung has had issues with compatibility in the past due to their proprietary changes they make to their version of Android OS. Sometimes app developers can get around the changes. Sometimes they cannot and just have to wait for another update from Samsung.

Here's hoping.

Things happen. Export/Backup your Norton Password Manager data.
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Re: Norton App Lock fingerprint access

UPDATE

Apparently Samsung is rolling out the OS update that will fix this. Keep checking your device to see if the update is available

Things happen. Export/Backup your Norton Password Manager data.

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