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Scared about my firewall?

i Hope someone can answer this and put my constant worrying mind at ease. I have a Windows 7 desktop, and I normally update Norton Internet Security manually every few days. Well, I wasn’t on my desktop for about two weeks, or if I was I quickly played a game and got off, so didn’t update Norton. Finally today I did. I believe it was the latest version, 22.17.0.183. I also performed a Windows Restore to last Sunday since a Firefox update was weird. Now just a while ago I finally looked at Action Center and it said my firewall was turned off and so I panicked thinking Norton is on and secure, and ran another live update, and it applied another patch, so I restarted afterwards just to make sure. Upon restarting, action center said it didn’t recognize any internet security program installed even though NIS was on, and that Windows Firewall was on. I turned Windows Firewall off to see if it would enable Norton’s firewall, but nothing happened so I turned on Windows Firewall again. I then downloaded Norton Remove and Reinstall tool to see if that would help, so I did and it restarted and reinstalled, and I live updated and now my action center says Norton Firewall is turned on and NIS is protecting my computer under Internet Security. But I’m still scared I did something wrong. I rechecked Windows Firewall and it says it’s off and being run by a third party vendor or something, and read that the firewall for Windows should still be on in the background anyway even if it’s off? Am I still secure after all this? Is Windows Firewall saying “off” and being monitored by Norton okay?

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好评1 Stats

Re: Scared about my firewall?

Hi, MM. Given you've reinstalled Norton, then those settings are correct.

Norton takes over the Windows Firewall duties, so as long as it says antivirus and Norton firewall is on, you're okay.

If ever you need to do a Windows Restore, Norton should be turned off, as it will detect settings being changed.

After the restore, Norton can be turned on again.

Just for info, I run an update manually as soon as I log on, and from then on let Norton update on its own.

It's also a good idea to do a complete shutdown/restart, to let Norton update correctly.

If you're still concerned, run a full scan to check all is well.

@MedievalMan

Windows 10 Home X 64 Norton Security Premium Current
好评0

Re: Scared about my firewall?

Hello MM

The Windows Firewall is off when NIS is on, but it is the Windows Firewall Service which remains on. It remains on so that Windows Firewall can tell if NIS is turned on or off. That is how the Windows Firewall knew to come on since NIS wasn't on.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.1.50 Core Firmware 282 I E 11 Chrome latest version.
好评2 Stats

Re: Scared about my firewall?

If ever you need to do a Windows Restore, Norton should be turned off, as it will detect settings being changed.

Specifically, you need to turn off the Norton Product Tamper Protection setting in Administrative settings.

Things happen. Export/Backup your Norton Password Manager data.
好评0

Re: Scared about my firewall?

Thanks @peterweb.

I should have clarified the exact setting.

Windows 10 Home X 64 Norton Security Premium Current

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