Norton not helping
After many, many years of using Norton, I'm very disappointed in product and service.
I'm having trouble with redirect apps that keep showing up, such as r.srvtrck.com and others called traffectnet and gottraffic. Maybe I'm doing something wrong to give them access, but I still think Norton should stop them.
What I'm also POed about, I called support (#38514390) and the guy read his script, I gave him access to my PC, ran the help app (which I already did) that found nothing. Then he told me he would have to escalate the call to a specialist and they would call me back in 10-15 minutes, I'm still waiting...(a day or two ago).
BTW, I saw a couple free Norton type apps that specifically said they take care of r.srvtrck type intruders, so why have I been paying Norton for all these years?