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好评1 Stats

I wish Norton would actually sell the product they are offering

Norton Sucks, tired of there piss poor customer service.  All I'm trying to do is renew a license.  Your offering the same product plus lifelock through the renewal link in my current suite.  One problem the link takes you to the e store which will not allow you to complete the purchase.  I hate to go to another provider but what an effing joke, your estore can even compete a transaction and you going to protect me.

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好评0

Re: I wish Norton would actually sell the product they are offering

Sorry, "Their" and "You're" for the grammar police

好评0

Re: I wish Norton would actually sell the product they are offering

Hello

can't instead of can in last sentence.

Thanks.

Please see this link

https://community.norton.com/en/forums/norton-time-renew-buy-page-doesnt-open

Thanks to bjm for posting the link in another thread.

Have a Good Night and 

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
好评1 Stats

Re: I wish Norton would actually sell the product they are offering

try "Turn off Blocking for This Site" + turn off page content blocking...e.g, uBlockOrigin, AdBlockPlus, etc. 

 worked for me

好评0

Re: I wish Norton would actually sell the product they are offering

I don't want to hijack this thread, but I would like to ask a related question. Where in Norton 360 can I activate features similar to ublock orgin and adblock? Thanks!

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Re: I wish Norton would actually sell the product they are offering

Patrick55:

I don't want to hijack this thread, but I would like to ask a related question. Where in Norton 360 can I activate features similar to ublock orgin and adblock? Thanks!

Those add ons have nothing to do with Norton. You install those extensions directly into the browsers from the extension store for each browser.

Things happen. Export/Backup your Norton Password Manager data.
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Re: I wish Norton would actually sell the product they are offering

Hi @Unsatisfiedcustomer

Sorry for the trouble caused. Can you please let us know whether if you have DuckDuckGo Privacy Essentials extension enabled in browser? I was able to repro this issue with DuckDuckGo Privacy Essentials extension enabled in browser. I have reported this issue to concern team. If you need immediate assistance with Norton subscription renewal please contact our Chat with Norton Support or please let me know. 

Sunil_GA | Norton Forums Administrator | Symantec Corporation
好评0

Re: I wish Norton would actually sell the product they are offering

Thanks for the suggestion. I tried that and it didn't work
好评0

Re: I wish Norton would actually sell the product they are offering

Unsatisfiedcustomer

Did you try contacting Support? They can process subscriptions and renewals.   www.norton.com/contactcs

Things happen. Export/Backup your Norton Password Manager data.

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