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好评2 Stats

renewal price

Why is it that when you go to renew as a valued customer you get shafted. on the website it clearly states that ……….

(  Norton Security Deluxe +
Norton Secure VPN

Norton Secure VPN for 5

  • 1 Year

£ 89.98

£ 29.99

66% OFF*

Subscribe Now)

third line down it states vpn for 5....correct??? then why as was pointed out does it state further down in small writing vpn is for one device?....

(Norton Security Deluxe offers 1 year protection for 5 devices.
Norton Secure VPN offers 1 year protection for 1 device.)

Norton explain please.

回复

好评2 Stats

Re: renewal price

Renewal pricing usually costs more than just purchasing a new subscription from a reputable retailer.

Others have reported that Support is telling them that the VPN only covers 1 device. Looks like the marketing people have to get their act together. I took a screenshot of the Norton web site showing the discrepancy you note. I'll pass it along to my Norton contacts.

Things happen. Export/Backup your Norton Password Manager data.
好评0

Re: renewal price

I have passed the information along to my contacts to get confirmation on how many devices are covered for the VPN subscription.

In the mean time, if you are thinking of taking that deal, you might want to jump on it while the price is that low. If it does not end up covering 5 devices, you have 60 days to request a refund.  Just be sure if you have time remaining on your old subscription, that you contact Support after your purchase and ask them to add the time from your old subscription to the new one. Otherwise you would lose the old time.

Things happen. Export/Backup your Norton Password Manager data.
好评0

Re: renewal price

@Mr tbot

Looks like the web site has been updated to show the Norton Security Deluxe covers 5, but the VPN only covers 1 device.

So if you need more than one device covered by the VPN, you might want to look into purchasing NS Deluxe, and the Norton VPN as separate subscriptions. Both are on sale just now. 

Things happen. Export/Backup your Norton Password Manager data.

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