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Norton Applock loops on Google Play

Every time I enter an app page on Google Play, Norton Applock messages start appearing in loop asking to unlock Google Play and Norton Mobile Security (because monitorizes the apps).

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Re: Norton Applock loops on Google Play

Have you locked Google Play Store app and your Norton Mobile Security app, NMS,  in Norton App Lock app? What may be happening is that you get prompted when you open Google Play, then when you look at an app, the App Advisor feature of Norton Mobile Security, NMS, kicks in causing the prompt from app lock again. I have seen this behaviour on and off over time with these settings.

I'll ask my Norton contacts if this is normal, or expected behaviour.

What device are you using, and what Android version?

Things happen. Export/Backup your Norton Password Manager data.
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Re: Norton Applock loops on Google Play

Yes, I've got them locked by Norton Applock for a long time, but it's been with the latest updates of these apps the the problem has apeared. I use a Xiaomi MiA1, Android 9
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Re: Norton Applock loops on Google Play

Thanks for the added info. We'll wait to see what my contacts have to say. After the weekend.

Things happen. Export/Backup your Norton Password Manager data.
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Re: Norton Applock loops on Google Play

When you get the prompt for the PIN from App Lock, be sure you uncheck the option for Keep app locked in session for Google Play and NMS. See if that helps.

Things happen. Export/Backup your Norton Password Manager data.
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Re: Norton Applock loops on Google Play

Yes, thanks, it helped for now, but I wanted to continue using this option as before. I didn't had this problem before.

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Re: Norton Applock loops on Google Play

The setting for Keep app locked in session being unchecked is the default setting. If you somehow checked the settings, that is what causes App Lock to keep asking for the PIN, even though you have not logged out of your device.

Things happen. Export/Backup your Norton Password Manager data.

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