Norton 360 V 3.0 Problems. Trojan/Spyware removal!
I am a new user on the forum. My computer has been acting up lately. Obviously has malware and some trojans that were detected from anti spyware programs & windows defender that norton 360 never detected when doing a full scan which I'm very dissapointed with. I just bought a year subscription with norton 360 3.0 and I've been let down by it's performance. My internet browser seems to have been hijacked. Whenever I use yahoo search it redirects me to diff websites or ad sites whenever I click on an official site and still norton 360 3.0 can't find any spyware/adware or a trojan for that matter. Now before I used to have Norton Internet Security 2009 which also detected nothing but a tracking cookie that was resolved. I went to upgrade my NIS but norton said Norton 360 3.0 would be better protection for me. I've been trying to resolve these problems that I know can be fixed but norton has really let me down. I'm looking for answers on how to fix this issue. Please help me A.S.A.P. If these problems can't be resolved is there someway I can get a refund? I've always trusted norton but this time it's performance falls short.