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Have a problem using my NIS2010 edition with a wireless router

Hello Norton support,

I just purchased a linksys wireless router and the "network map " show the wrong IP address of my computer. no matter what I do with the router, i cannot change the IP address. I tried resetting it and called my isp - no deal. I am using the newest NIS.

What might be going on? help, please...

Airblower

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Re: Have a problem using my NIS2010 edition with a wireless router

Hello Norton support,

I just purchased a linksys wireless router and the "network map " show the wrong IP address of my computer. no matter what I do with the router, i cannot change the IP address. I tried resetting it and called my isp - no deal. I am using the newest NIS.

What might be going on? help, please...

Airblower

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Re: Have a problem using my NIS2010 edition with a wireless router

By the way,

My PC has Vista ultimate 64 bit.

tnx.

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Re: Have a problem using my NIS2010 edition with a wireless router

Hi Airblower,

Your public IP address supplied by your ISP is the address your router has on the internet.  Your computer will have a different private local network IP address assigned to it by the router - something like 192,168.1.1xx.

Message Edited by SendOfJive on 11-25-2009 12:30 PM
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Re: Have a problem using my NIS2010 edition with a wireless router

Hi Airblower:

Are you a casual user?

For what reason are you trying to *change* the public IP Address assigned by your ISP?

Assuming that you are not on dial-up, this would be the most likely scenario...

If the IP is not static, you can do so by simply unplugging your Cable or DSL Modem for a set period for when the DHCP lease expires, usually 24-72 hours. Once you plug it back in after this time the DHCP server will assign you a new public IP address.

This has nothing to do with the NIS product, though. I feel confident that it is reporting properly.

It is the way your network (outside of the router environment) is configured by the ISP. Sometimes, they like to keep the IP addresses kind of "sticky."

Please keep in mind that you will *not* have internet access during that time, unless you do have dial-up capability.

Do I understand your post correctly?

Kindly advise, Thanks.

Message Edited by Plankton on 11-25-2009 10:16 PM
      Plankton - MCSE, CSQE     - NIS 2009 • NIS 2010 -Windows XP • Vista • 7 • IE 8
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Re: Have a problem using my NIS2010 edition with a wireless router

Hi Airblower:

One more thing...

The Router IP is assigned by the hardware vendor, not the ISP.

Are there any issues with the actual Router?

TIA

Message Edited by Plankton on 11-26-2009 12:25 AM
      Plankton - MCSE, CSQE     - NIS 2009 • NIS 2010 -Windows XP • Vista • 7 • IE 8
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Re: Have a problem using my NIS2010 edition with a wireless router

Hi plankton,

Sorry that it took for me so long to get back to you, but I needed to try your "fix" for my IP issue.

You were right ansking me why I wanted to change my IP. The simple answer is that I was getting denial of service attacks on my IP that ws asssigned to me and I dont know why. However, your suggestion worked with my cable modem. when I received the new IP the problem went away. NIS did not have any records in the history logs, but my ISP said that I was being "pinged" at least 200 times every minute. The IP ws origonating from Russia, says the ISP.

You said that it has nothing to do with the nis2010 product and i believe that, thanks.

I still dont understand why my IP in back of the firewall is different from when I go look at an IP lookup type site - bit confusing to this person ;-).

Do you know why this would happen?

Airblower :-)

Message Edited by Airblower on 11-29-2009 12:41 PMMessage Edited by Airblower on 11-29-2009 12:48 PM
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Re: Have a problem using my NIS2010 edition with a wireless router


Airblower wrote:

I still dont understand why my IP in back of the firewall is different from when I go look at an IP lookup type site - bit confusing to this person ;-).

Do you know why this would happen?

Airblower :-)

Message Edited by Airblower on 11-29-2009 12:41 PM

A router enables many devices to share one internet IP address.  Computers using the router comprise your Local Area Network and the router assigns each a unique local address.  This is how the router knows what traffic is supposed to go to which computer.  When you look up your IP address online you will see the address that your ISP has assigned to you, which is your router's address on the internet.  Devices behind the router are invisible.  This is why a router is often recommended for security even if you have only one computer.

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Re: Have a problem using my NIS2010 edition with a wireless router

Hi Airblower:

According to the information which you had posted, I highly doubt that the ICMP "Ping" is the cause of your IP issue. The only thing that would do this would be a Ping Flood (see this link) but the rate which you had posted above is really tiny.

Have you checked the NIS History Logs more closely? What do you see?

Furthermore, does the offending IP address appear there? That would be good to know.

Your router concern was explained well by SOJ's post in this thread. No need to repeat it.

Glad to be of help!

Message Edited by Plankton on 11-29-2009 10:20 PM
      Plankton - MCSE, CSQE     - NIS 2009 • NIS 2010 -Windows XP • Vista • 7 • IE 8

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