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NIS 2010 taking longer to load now

I also have noticed that recently my computer boots up slower than it did about 2 weeks ago. Sometimes the windows sidebar gadget showing the green Norton secure bar takes about 4 minutes to show up, sometimes it takes less than a minute. The norton yellow and green icon in the taskbar pops up on the screen fast but in this time lag I also noticed that when i click on the NIS 2010 icon in the taskbar, it doesn't bring up the NIS screen until the couple minutes are up. I also try to click on the IE icon and it also doesn't come up until it seems Norton is done loading. 

I am running NIS 2010 17.8.0.5 with AOP 4.8.0.3 on a Windows vista home premium gateway laptop.

The computer shows no other signs of issues.

Scans are ok.

I ran "get support" and it came up no problems.

I also have NIS 2010 set as early load.

also in my norton history performance graph it also shows no activity until about 4 minutes into the startup.

I don't know if it the same issue as the BHO loading issue some people are having.I don't know if anything is wrong with the computer but there is definitely a longer load up time than a couple weeks ago.

Thanks Kevin

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好评0

Re: NIS 2010 taking longer to load now

I also have noticed that recently my computer boots up slower than it did about 2 weeks ago. Sometimes the windows sidebar gadget showing the green Norton secure bar takes about 4 minutes to show up, sometimes it takes less than a minute. The norton yellow and green icon in the taskbar pops up on the screen fast but in this time lag I also noticed that when i click on the NIS 2010 icon in the taskbar, it doesn't bring up the NIS screen until the couple minutes are up. I also try to click on the IE icon and it also doesn't come up until it seems Norton is done loading. 

I am running NIS 2010 17.8.0.5 with AOP 4.8.0.3 on a Windows vista home premium gateway laptop.

The computer shows no other signs of issues.

Scans are ok.

I ran "get support" and it came up no problems.

I also have NIS 2010 set as early load.

also in my norton history performance graph it also shows no activity until about 4 minutes into the startup.

I don't know if it the same issue as the BHO loading issue some people are having.I don't know if anything is wrong with the computer but there is definitely a longer load up time than a couple weeks ago.

Thanks Kevin

好评0

Re: NIS 2010 taking longer to load now

Have you checked for malware in your comp.

Please run a full scan using malware bytes and Norton.


I suggest you wait for some time till either ALLEN or the other Guru`s 

GET HERE


 



Midou
好评1 Stats

Re: NIS 2010 taking longer to load now

Hello Kevin,

After following the suggestions from BanMidou, would you mind doing some basic housekeeping as a first step?

Check that there are no new items in the startup list that may be utilizing resources.

Delete all the files in your %temp% folder.

Defragment your hard drive.

Run chkdsk /f

For now, turn off Early Load in NIS 2010 and see what the load time is.

Last but not least, do you have any other realtime security programs running?

"Anyone who isn't confused really doesn't understand the situation."   Edward R. Murrow
好评0

Re: NIS 2010 taking longer to load now

Where is the startup list? ( in mcsconfig?)

how do u run chkdsk? I forgot

no other realtime security programs running.

temp files deleted

I will defrag my hard drive, but it auto does it itself. i will run a full scan again, I will also run a full MBAM ans superantispyware scan. I will get back as time permits.

Thanks Kevin

好评0

Re: NIS 2010 taking longer to load now

I also run ccleaner to delete temp files and other stuff often.

I also check Hijack this often and there are no changes there.

Accepted Solution
好评1 Stats

Re: NIS 2010 taking longer to load now

Phil,

<< NIS 2010 17.8.0.5 with AOP 4.8.0.3 >>

When was the AoP dropped? Was it with 2010 or 2011? I forget now.

Might be a good idea to upgrade to 2011 anyway since in general it has been quicker to load?

Hugh
好评0

Re: NIS 2010 taking longer to load now

Good idea there, Hugh.  The Add-On Pack is still supported for NIS 2010 and previous versions. The support will end May 2011 according to LanaK in this post.

Updating to NIS 2011 would have been step #2, but I wanted to rule out any Windows or other issues first.

"Anyone who isn't confused really doesn't understand the situation."   Edward R. Murrow
好评0

Re: NIS 2010 taking longer to load now

AOP is good until march or may 2011

don't want to download NIS 2011 yet, but am still curious as to why nis 2010 loads slower.

thanks

好评0

Re: NIS 2010 taking longer to load now


TooStrong wrote:

Where is the startup list? ( in mcsconfig?)  Yes.


how do u run chkdsk? I forgot  Go to Start > Run and type chkdsk /f   (Please note the space before /f). In the next window, at the blinking cursor, type Y and hit Enter.  Restart the computer.


"Anyone who isn't confused really doesn't understand the situation."   Edward R. Murrow
好评0

Re: NIS 2010 taking longer to load now


TooStrong wrote:

Where is the startup list? ( in mcsconfig?)

how do u run chkdsk? I forgot


You may see your Startups via Windows Defender > Tools > Software Explorer > Startup Programs > Show for all users.    Before you disable any program running at startup (msconfig or otherwise) be darn sure you know ...

One safe example is MBAM free.   Every version update enables MBAM at startup.  U don't need MBAM at startup.

You run CCleaner.  CCleaner > Tools > Startup > Enable/Disable (don't Delete).  Please be cautious. 

Check Disk Vista

好评0

Re: NIS 2010 taking longer to load now

Phil, 

I agree -- partly why I addressed a question to you rather than a suggestion to the OP.

Checking what's in Startup might help when it's a change of behavior.

Maybe disable << I also have NIS 2010 set as early load.  >>

Get rid of the Dell opening screen and set BIOS to Verbose mode to see if anything is holding it up there -- if SATA drives check that the BIOS is set to use AHCI and not IDE for the drive interface. I've seen reports of some external factor causing it to switch back to IDE which is inherently slower .....

FWIW

http://www.tomshardware.com/forum/244840-32-convert-sata-ahci-vista 

<< I researched this a bit more and discovered two resources with information on this. First a Microsoft Knowledgebase article describing how to enable the AHCI drivers via the registry:   http://support.microsoft.com/kb/922976

Also information on how to force the load of the AHCI driver from the Windows GUI:
http://www.eggheadcafe.com/softwar [...] taide.aspx

I have not tried either of these yet. I plan to go the registry direction once I get a good image backup.   >>

I rather doubt that these last help since they would relate more to original conditions rather than a change at a later period but if it was built to use AHCI, which I would expect on any relatively recent PC, then there is something out there that can cause the switch back to IDE.

Hugh
好评0

Re: NIS 2010 taking longer to load now


TooStrong wrote:

I also have noticed that recently my computer boots up slower than it did about 2 weeks ago. Sometimes the windows sidebar gadget showing the green Norton secure bar takes about 4 minutes to show up, sometimes it takes less than a minute. The norton yellow and green icon in the taskbar pops up on the screen fast but in this time lag I also noticed that when i click on the NIS 2010 icon in the taskbar, it doesn't bring up the NIS screen until the couple minutes are up. I also try to click on the IE icon and it also doesn't come up until it seems Norton is done loading. 

[...] 


Have you installed any new hardware in the last two weeks, namely a HP Printer? If you have installed a HP Printer and it's associated software then it will be a HP service hanging on startup that is causing the problem, not NIS 2010. To resolve this issue, please see the following post:

http://community.norton.com/t5/Norton-360/Norton-360-Causing-Slow-Start-Up/m-p/302870/highlight/true#M36977

If you haven't installed any new hardware, then please attach a list of the Services that are running on your computer. To do this:

  1. Click Start and type 'System Information' and open the System Information program.
  2. Under 'System Summary', select Software Environment > Services.
  3. When the Services list refreshes, select the File menu and choose Export to save the information into a text file.
  4. Attach this file to your next reply using the Attachment' feature located just below the 'Post Message' section of the 'Reply to Message' window.

This will allow us to see what services are running on your computer which will help with identifying a possible cause for your slow start-up issue.

Thanks. 

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