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!!HELP!! Boot.Mebroot - HP - Windows 7 Ultimate

Hope I can get some help here.  I have a new HP G72-B66US (came with Windows 7 Premium Home X64) (upgraded to Ulitimate X64). Norton IS Has found Boot.Mebroot trojan but can't remove it.  I have followed the Symmatec website removal instructions trying to adapt them using Microsft Windows 7 regarding the Recoveryy Console.  This is NOTHNG like the console or instructions for windows XP (no capability to utiliza a  "fixmbr" command).  I have read the few post threads here for this problem but they don't do anything more than discuss complete wipe of the hard drive or using the same Windows XP removal link on the Symantec site.  Does anyone know how to do a master boot record fix using windows 7??  Thanks!  Your help is GREATLY appreciated.

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Re: !!HELP!! Boot.Mebroot - HP - Windows 7 Ultimate

try a system restore

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Re: !!HELP!! Boot.Mebroot - HP - Windows 7 Ultimate

http://www.ehow.co.uk/how_6020346_remove-boot_mebroot-virus.html

malwarebytes may work

 this is a judgment call you must decide youself.

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Re: !!HELP!! Boot.Mebroot - HP - Windows 7 Ultimate

Hello tamarac

Welcome to the Norton Community Forum

I would recommend that you visit one of the recommended malware removal sites. They will be able to assist you in getting this fixed. Please register with one of them and put the name of the trojan in the topic when you sign up. Bleepingcomputer will be very busy, so I would pick one of the other ones.

Please go to one of these free Forums for help in removing your bad malware or rootkits.


http://www.bleepingcomputer.com

http://www.geekstogo.com/forum/

http://www.cybertechhelp.com/forums/

http://forums.whatthetech.com/

(Thanks to Delph for providing the list of sites)

Please let us know how you made out and which one you register with. Please keep us up to date. . Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.19.8.65 Core Firmware 282 Chrome latest version.
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Re: !!HELP!! Boot.Mebroot - HP - Windows 7 Ultimate

Hi tarmarac,

Please follow the advice given by floplot to visit a site that specializes in malware removal.  Serious PC infections should be handled by trained helpers rather than in an open forum.

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Re: !!HELP!! Boot.Mebroot - HP - Windows 7 Ultimate

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Re: !!HELP!! Boot.Mebroot - HP - Windows 7 Ultimate

Can that cause problems in a laptop with an OEM MBR?

Under certain circumstances profanity provides relief denied even to prayer.Mark Twain
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Re: !!HELP!! Boot.Mebroot - HP - Windows 7 Ultimate

Also you can run Norton power eraser in your system
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Re: !!HELP!! Boot.Mebroot - HP - Windows 7 Ultimate

I would not recommend NPE for rootkit/bootkits.

JMHO

Under certain circumstances profanity provides relief denied even to prayer.Mark Twain
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Re: !!HELP!! Boot.Mebroot - HP - Windows 7 Ultimate

Then my 2nd option is malwarebytes antimalware
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Re: !!HELP!! Boot.Mebroot - HP - Windows 7 Ultimate

Hello heavengod

Malwarebytes does not clean up rootkits/bootkits.. The best advice has already been given. Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.19.8.65 Core Firmware 282 Chrome latest version.
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Re: !!HELP!! Boot.Mebroot - HP - Windows 7 Ultimate

OEM Boot Records are different than the standard CD retail version

http://community.norton.com/t5/Tech-Outpost/Blog-Tidserv-64-Bit-Goes-Into-Hiding/m-p/278193/highlight/true#M1526

NPE won't cure it.

Malwarebytes won't detect the Boot Record and is not ment to. But will detect rootkits if the objects are seperate and probably the infection broken.

This thread shows the dangerousness of the forum

Quads

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Re: !!HELP!! Boot.Mebroot - HP - Windows 7 Ultimate


Quads wrote:

This thread shows the dangerousness of the forum

Quads


Then let's close it . Completely close it and never re-open it :D ROFL

Best regards:ThreeGuserMicrosoft Certified Professional (MCP, MCTS , MCITP)

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