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NIS for Mac

My previous version of NAV for Mac was up for renewal. I saw that Norton now had a bundled product (NIS for Mac and NIS 2010) for both Mac and Windows-I run Bootcamp for non-Mac websites. I was told by a techie at CompUSA that I could install with no problem. I installed both products. I was running a free version of Antivirus on Windows. After installing I was unable to run liveupdate. I contacted Norton and was put in contact with a Tech. I ran the Norton uninstall software, reinstalled, and the Tech made some changes on my system. When i ran liveupdate, It showed no updates at this time. I ran this for a while with no updates. Recently i am getting a message showing that my NAV subscription is out of date and it asks me to renew. Not sure what to do at this point.   

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Re: NIS for Mac

My previous version of NAV for Mac was up for renewal. I saw that Norton now had a bundled product (NIS for Mac and NIS 2010) for both Mac and Windows-I run Bootcamp for non-Mac websites. I was told by a techie at CompUSA that I could install with no problem. I installed both products. I was running a free version of Antivirus on Windows. After installing I was unable to run liveupdate. I contacted Norton and was put in contact with a Tech. I ran the Norton uninstall software, reinstalled, and the Tech made some changes on my system. When i ran liveupdate, It showed no updates at this time. I ran this for a while with no updates. Recently i am getting a message showing that my NAV subscription is out of date and it asks me to renew. Not sure what to do at this point.   

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Re: NIS for Mac

The problem with the expiration is due to your installing NIS over NAV, which does not update the old NAV license.  Unfortunately, it's not an issue that can be dealt with on the forum, you'll need to contact Customer Support and tell them about your overinstall scenario.   This is unrelated to the original LiveUpdate issue, it sounds like that was resolved.

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