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好评0

'3 Licences used'

I only have 2 installed.

What happened was, the Laptop I'm using now was corrupted and I had it reinstalled at some random shop.

It still says 2/3 then I reinstall and now it is 3/3 used?

Am I able to make it 2/3 because my mum and I are the only ones that use the product and if someone has stolen my product key I would love to know that.

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好评0

Re: '3 Licences used'

I only have 2 installed.

What happened was, the Laptop I'm using now was corrupted and I had it reinstalled at some random shop.

It still says 2/3 then I reinstall and now it is 3/3 used?

Am I able to make it 2/3 because my mum and I are the only ones that use the product and if someone has stolen my product key I would love to know that.

好评0

Re: '3 Licences used'

Try contact Norton support via chat at www.Norton.com/chat and they could sort it out for you.
Norton Internet Security 2012, Windows 7 Home Premium SP1 64-bit, Internet Explorer 9Please support my ideas to have an offline/online help system similiar to Microsoft Office help or Windows help for Norton products.
好评0

Re: '3 Licences used'

I think Norton is counting the reinstallation as the third activation.
Norton Internet Security 2012, Windows 7 Home Premium SP1 64-bit, Internet Explorer 9Please support my ideas to have an offline/online help system similiar to Microsoft Office help or Windows help for Norton products.
好评0

Re: '3 Licences used'

Normally, as long as it is the same operating system and the same hardware, you can uninstall and reinstall quite a few times without any problem.

Under certain circumstances profanity provides relief denied even to prayer.Mark Twain
好评0

Re: '3 Licences used'

After your issue has been sorted out, please use Norton Management to help manage your licenses on your machines.

https://manage.norton.com/

Mitka

"Life opens up when you do." - Procter & Gamble

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