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Restoring files

Hello,

My computer is a T5274 with a Windows Vista operating system.  I use Google Chrome for my default browser.

my issue is that when I restored my files, the original programs would not open them.  How do I make them work?

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好评0

Re: Restoring files

Hello,

My computer is a T5274 with a Windows Vista operating system.  I use Google Chrome for my default browser.

my issue is that when I restored my files, the original programs would not open them.  How do I make them work?

好评0

Re: Restoring files

Hello jharburg,

Can you please clarify a few items so we can better assist you?

    • What product are you using: Norton 360 or Norton Online Backup.
    • What type of files are you trying to open?
    • Are you using the same version of applications prior to the restore?
    • Did you switch computers from one operating system to another? For example from Windows XP to Windows 7 or to a Mac.

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