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Error Msg after update to New Version - 'Virus and Spyware Definitions are out of date"

I recently updated my Norton's to a new version. Given it was telling me that my pc was at risk as virus and spyware definitions were out of date. So i updated the program and ran the live update. it still tells me that my definitions are out of date. WITH the Red warning that my PC is at risk. I ran the help programs recommended and it found a file called "rikvm_9EC60124.sys" was bad and needed removing. It updated the definitions, but the RED warning screen is still showing. I ran support programs again and it's still AT RISK ??

What can I do, I run WIn7 64bit.

These programs started after I applied the new patch

thanks

标签: LiveUpdate

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好评0

Re: Error Msg after update to New Version - 'Virus and Spyware Definitions are out of date"

I recently updated my Norton's to a new version. Given it was telling me that my pc was at risk as virus and spyware definitions were out of date. So i updated the program and ran the live update. it still tells me that my definitions are out of date. WITH the Red warning that my PC is at risk. I ran the help programs recommended and it found a file called "rikvm_9EC60124.sys" was bad and needed removing. It updated the definitions, but the RED warning screen is still showing. I ran support programs again and it's still AT RISK ??

What can I do, I run WIn7 64bit.

These programs started after I applied the new patch

thanks

好评1 Stats

Re: Error Msg after update to New Version - 'Virus and Spyware Definitions are out of date"

Hi,

Can you please check the system date & time settings? Are they showing the current settings?

If that is shown right, you can try to download the virus defs separately in an exe from our site and you can just run that exe. You can download the exe file from this location: http://www.symantec.com/security_response/definitions/download/detail.jsp?gid=n95

and just run the exe on your machine. Please note it would just install the virus definitions and no product updates are available in these exe's and we call it as Intelligent Updater. Let us know if you have any queries.

Regards,

Prasanna

Accepted Solution
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Re: Error Msg after update to New Version - 'Virus and Spyware Definitions are out of date"

I just checked the date. and it was wrong. Changing it back to correct date has fixed all problems...thanks

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