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smart pc fix notice

I've been helping an elderly individual learn to use windows 8. Apparently he downloaded a utility program that also installed "smart pc fix" Well I un installed the utility and he still gets a pop up on his pc. It says:"smart pc fix notice," with two buttons, "ignore and fix." I looked all through control panels, "uninstall," list and the Start tab in task manager to see where it is.

I can't seem to find it and am wondering if anyone else has come across this item and knows how to get it off his system. TIA!

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Re: smart pc fix notice

I've been helping an elderly individual learn to use windows 8. Apparently he downloaded a utility program that also installed "smart pc fix" Well I un installed the utility and he still gets a pop up on his pc. It says:"smart pc fix notice," with two buttons, "ignore and fix." I looked all through control panels, "uninstall," list and the Start tab in task manager to see where it is.

I can't seem to find it and am wondering if anyone else has come across this item and knows how to get it off his system. TIA!

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Re: smart pc fix notice

I would suggest a full system scan using the FREE version of Malwarebytes. You can find it here http://www.malwarebytes.org/products/malwarebytes_free/

I Googled  Smart PC Fix and it looks like a fake scanner and malware remover. If Malwarebytes does not remove it, try one of the free malware removal sites below.

http://www.bleepingcomputer.com/
http://www.geekstogo.com/forum/
http://www.cybertechhelp.com/forums/
http://forums.whatthetech.com/
http://support.emsisoft.com/forum/6-help-my-pc-is-infected/

Things happen. Export/Backup your Norton Password Manager data.

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