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Product Update & Windows 8 Pro x64

Hi,

Strange thing happened, I have NIS2013 20.3.1.22 NL and when I was in Metro I got a message on screen that there was a poduct update for Norton Internet Security, when I clicked on it, nothing happened, so I got back to my desktop and clicked update in my NIS but nothing happened... still can't download the new build (patch)... :(

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好评0

Re: Product Update & Windows 8 Pro x64

Hi,

Strange thing happened, I have NIS2013 20.3.1.22 NL and when I was in Metro I got a message on screen that there was a poduct update for Norton Internet Security, when I clicked on it, nothing happened, so I got back to my desktop and clicked update in my NIS but nothing happened... still can't download the new build (patch)... :(

好评0

Re: Product Update & Windows 8 Pro x64

Hi ferenzzz,

Just curious - have you run LievUpdate since you received the popup? 

好评0

Re: Product Update & Windows 8 Pro x64


yank wrote:

Hi ferenzzz,

Just curious - have you run LievUpdate since you received the popup? 


Yes... still 20.3.1.22 though...

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Re: Product Update & Windows 8 Pro x64

Download for NL (dutch) NIS2013  is still not live though...

http://buy-download.norton.com/downloads/2013/20.4/NISNAV/NL/NIS-ESD-20-4-NL.exe

好评0

Re: Product Update & Windows 8 Pro x64


ferenzzz wrote:

Download for NL (dutch) NIS2013  is still not live though...

http://buy-download.norton.com/downloads/2013/20.4/NISNAV/NL/NIS-ESD-20-4-NL.exe


Hi ferenzzz,

your lind is wrong,

try this one:

http://buy-download.norton.com/downloads/2013/20.4/NISNAV/NL/NIS-ESD-20-4-0-40-NL.exe 

Concerning the popup from NIS on the Metro UI, I have got  it a few times in the past, but nothing happens, I don't know if

the problem is NIS o Windows 8.

Download the full install, uninstall first the old version and reboot, run NRT and reboot.

Then you can install the new version (clean)

Sandro

Sandro
Accepted Solution
好评0

Re: Product Update & Windows 8 Pro x64

Sandro_cm wrote:

edited:


ferenzzz wrote:

Download for NL (dutch) NIS2013  is still not live though...

http://buy-download.norton.com/downloads/2013/20.4/NISNAV/NL/NIS-ESD-20-4-NL.exe


Hi ferenzzz,

your link is wrong,

try this one:

http://buy-download.norton.com/downloads/2013/20.4/NISNAV/NL/NIS-ESD-20-4-0-40-NL.exe 

Concerning the popup from NIS on the Metro UI, I have got it a few times in the past, but nothing happens, I don't know if the problem is NIS or Windows 8

.

Download the full install, uninstall first the old version and reboot, run NRT and reboot.

Then you can install the new version (clean).

Sandro

Sandro
好评0

Re: Product Update & Windows 8 Pro x64


Sandro_cm wrote:

Sandro_cm wrote:

edited:


ferenzzz wrote:

Download for NL (dutch) NIS2013  is still not live though...

http://buy-download.norton.com/downloads/2013/20.4/NISNAV/NL/NIS-ESD-20-4-NL.exe


Hi ferenzzz,

your link is wrong,

try this one:

http://buy-download.norton.com/downloads/2013/20.4/NISNAV/NL/NIS-ESD-20-4-0-40-NL.exe 

Concerning the popup from NIS on the Metro UI, I have got it a few times in the past, but nothing happens, I don't know if the problem is NIS or Windows 8

.

Download the full install, uninstall first the old version and reboot, run NRT and reboot.

Then you can install the new version (clean).

Sandro


Thanks for your working link, that one work fine!

I just installed over my previous build of NIS2013 and it works fine, you don't have to uninstall old version and reboot, run NRT and reboot again!

Cheers.. :)

好评0

Re: Product Update & Windows 8 Pro x64

Hello ferenzzz,

Yes, it is correct, you can install 20.4 over the previous version.


I had suggested to make a (clean install) if you are also using Malwarebytes as a secondary scanner.
This would have avoided having in some instances, the warning about the incompatibility between NIS and MBAM.

However, in both update methods, NIS 20.4 works fine.

Sandro

Sandro

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