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Norton License

My Norton AV License has expired with 70 days left. It suddenly stopped working one day, and after a reboot, it never started. I reinstalled and now it promptes me to subscribe. I had NIS09 and N360 before on this computer.
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Re: Norton License

If you have your product key with you, then open your Norton 2009 product.

 

Click Subscribe Now at the bottom of the Norton interface.

 

Click Enter a subscription renewal code or another product key

 

Now enter your product key in the spaces provided.

 

Click Next

 

Follow the on screen instructions.

 

 

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Re: Norton License

Looking my my norton account, it shows NAV twice. One expires in 09 and one was registed today and expired today.

I uninstalled and reinstalled NAV cause it did not launch at startup. 

One more question. Do your subscription days start counting down after activation or only when it is installed? 

Message Edited by Tech0utsider on 11-20-2008 05:20 PM
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Re: Norton License

The subscription days start counting right after you activate the Norton product with that product key.
好评0

Re: Norton License

For any subscription problem the best is to contact Customer Support -- there are many reports here of them sorting them out and I've seen one where the problem was that a second account had turned up that should not be there so maybe that has happened to you with that one day wonder.

To contact customer support Click on this link and work on from there.

A Note on the date for a subscription to start running. As said it starts from installation but remember that with multiple PC versions all subs start running on the date the first one starts -- not as each is installed and activated.

Hugh
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Re: Norton License

Well kudos to all of you for your help. I appreciate it.

I contacted customer support during the time I posted my post and they sorted this all out and gave me an extra 20 days for my troubles. Thanks! 

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Re: Norton License

Thanks for the feedback. I'm delighted to hear how they handled it.
Hugh

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