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I can not at the moment connect to the internet to receive updates etc and now...

Hi all

I have an orange check on my NIS symbol in the tray,And the red security shield saying I'm not protected,Now that's not a worry as I'm not on the net.The last time I was connected to the net was 4 days ago.I have 120 days of subscription left(I am on a family members PC typing this)

Does NIS2009 do this when it has not received a update for awhile?or is there another issue?

For some back ground information I can not use my family members connection to the net as it does not recognize my laptop. Its a cable modem, I have yet to speak to their ISP to see if they can help.Otherwise NIS2009 won't receive any updates for another 6 wks! Thanks for your help.

Cheers Mo Windows 7 64 bit, NIS2013

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Re: I can not at the moment connect to the internet to receive updates etc and now...

Hi all

I have an orange check on my NIS symbol in the tray,And the red security shield saying I'm not protected,Now that's not a worry as I'm not on the net.The last time I was connected to the net was 4 days ago.I have 120 days of subscription left(I am on a family members PC typing this)

Does NIS2009 do this when it has not received a update for awhile?or is there another issue?

For some back ground information I can not use my family members connection to the net as it does not recognize my laptop. Its a cable modem, I have yet to speak to their ISP to see if they can help.Otherwise NIS2009 won't receive any updates for another 6 wks! Thanks for your help.

Cheers Mo Windows 7 64 bit, NIS2013
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Re: I can not at the moment connect to the internet to receive updates etc and now...

Hi Mo

I will PM you back tomorrow

Noton warns that your Virus definitions are out of date within 2-4 days and Windows also notifies of the definitions being out of date and the Security Centre, Red Shield shows up on the Systray.

As to your Cable Internet, after the PC has been infected with the likes of Trojans and whatever else, including what may still be there. The infections may have changed your Internet settings etc. so that it had control, wether to block access or not.

You may have to reset everything once the PC is known to be clean. That can include doing the likes of a DNS flush.

Would be nice if you have the ISP installation CD, that does the settings for you.

Till tomorrow

Quads 

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Re: I can not at the moment connect to the internet to receive updates etc and now...

Hi Quads

Followed your advice in the PM re the link of the service provider,NIS2009 updated like a dream after 6 days in the wilderness!

Very happy to be back behind my own machine

Message Edited by mo on 12-06-2008 04:38 AM
Cheers Mo Windows 7 64 bit, NIS2013

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