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norton from comcast not detecting win 8. netflix app full screen mode

Hi all i just got norton installed it detects youtube full screen with browser it detects all my games full screen, but for some reason it is not detecting my windows 8.1 netflix app from windows strore as full screen so therefore it will do a scan when im watching a movie on netflix windows 8.1 app, is there a way to tell it that app is full screen?. or  a way to put it in silent node when i watch a netflix movie?.

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Re: norton from comcast not detecting win 8. netflix app full screen mode

Hi all i just got norton installed it detects youtube full screen with browser it detects all my games full screen, but for some reason it is not detecting my windows 8.1 netflix app from windows strore as full screen so therefore it will do a scan when im watching a movie on netflix windows 8.1 app, is there a way to tell it that app is full screen?. or  a way to put it in silent node when i watch a netflix movie?.

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Re: norton from comcast not detecting win 8. netflix app full screen mode

Can someone please tell me how i can get norton not to run a scan while watching netflix videos with win 8.1 app? i'm not sure why it is not detecting full screen like it suppose to. But i really would like to have it stop doing scanns and other stuff while watching netflix. 

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Re: norton from comcast not detecting win 8. netflix app full screen mode

Hi T11,

Check the following settings:

-   Settings > Administratvie settings > Silent Mode Settings > Full Screen Detection ro ON

-  You can also turn Silent Mode on manuall and select the time duration you reuire.

-   Also you may desire to use > User-specified Programs > under Siklent Mode Settings. Cklick on configure and add the Netflix program.

Let us know if this helps any.

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Re: norton from comcast not detecting win 8. netflix app full screen mode

ok i checked that and it is on i tried to add it manualy but can't find it not sure if maybe its because its a windows 8.1 app, so i will just tuen it on silent manualy when using that app thanks for tipes and have a great day. 

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Re: norton from comcast not detecting win 8. netflix app full screen mode

OK - as long as you found a way around it - but if you do ever figure out why it is not working as advertised - please come back and let others know.

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Re: norton from comcast not detecting win 8. netflix app full screen mode

I sure will i did find the windowsapps folder but i have no acess to it and even setting me as allow dose not work, i'm guessing its a protected folder, so there is no real way for me to set it manual, so as of now will just do the ondemand silence. 

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