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unable to install a renewed Norton on imac OSX 10.8.5

I renewed my Norton order and everything seems to be ok with the subscription but when I try to install the new license it gives me this error saying "Installation failed, a newer version of this product is already installed on this computer, contact ...
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作者:
已发布:
2018-12-09 | 03:40
好评:
0
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device missing from my.norton. warning "This Mac has been removed from your Norton account"

Hello, I use Norton Security for Mac for 3 devices. I had to uninstall and re-install the product from one device because it started to work with some problems since a few days ago. The new installation seems to work, and in my Devices page I found correc ...
Forum Thread
作者:
已发布:
2018-12-06 | 06:10
评论:
2
好评:
1
我也是:
1

Mac users... help

Need three things...two of which i hope someone here might give some direction.. as Norton's website is less than inept when dealing with Mac and providing easy to use links, referrals to its products or just comes right out and says..."we don&# ...
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作者:
已发布:
2018-11-10 | 18:30
好评:
0
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0

Devices does not appear under My Devices

Recently, I reinstalled my norton security in my computer. Everything is working good. It does the quick scans, full scans and everything else without any issues. It appears that the computer is protected. However, when I go into my norton account the dev ...
Forum Thread
作者:
已发布:
2018-10-25 | 16:41
评论:
5
好评:
0
我也是:
1

Norton Needs Fixing AGAIN

Hi, I also have the same problem as others on here! Updated my subscription and now having to remove all files and reinstall every day and then next morning stops working with a fault again. Turned Mac firewall off and no change. run fix it- no change.  M ...
Forum Thread
作者:
已发布:
2018-09-10 | 10:57
好评:
0
我也是:
0

Nortons Internet Security (or Nortons Security) FIREWALL vs. Mac's FIREWALL

Need to know best settings re firewall- Mac or Nortons or both?  I bought Nortons Internet Security but when installed on my Mac it says it's Nortons Security. I'm familiar w/ PC's, not Mac's.  PC's, generally should not have two ...
Forum Thread
作者:
已发布:
2018-09-04 | 17:57
评论:
2
好评:
0
我也是:
0

Announcing Norton Security 7.8.1 update for Mac

We have released  Norton Security 7.8.1  update for Mac through LiveUpdate. To download this update, simply run LiveUpdate. Please refer  Announcing Norton Security 7.8.1 update for Mac     Product Update Announcement blog for more details. I do not need ...
Forum Thread
作者:
Sunil_GA Admin
已发布:
2018-07-23 | 12:16
好评:
0
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0

Mac Tonic

Is Mac Tonic a threat?  I did not download it and I can not uninstall, either (whether clicking/dragging to trash, or via launchpad.)  I just downloaded NS Premium and ran a full scan, but that Mac Tonic is still there.  One research article says it is a ...
Forum Thread
作者:
已发布:
2018-07-26 | 11:22
评论:
6
好评:
0
我也是:
1

Announcing Norton Security 7.7 update for Mac

We are releasing  Norton Security 7.7  build 120 update for Mac through LiveUpdate for all supported languages.  Note: A system reboot is required to apply update Please refer  Announcing Norton Security 7.7 update for Mac   Product Update Announcement bl ...
Forum Thread
作者:
Sunil_GA Admin
已发布:
2018-05-15 | 00:29
好评:
0
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0

USMC Naval Station Rota, Spain Semper Fidelis

Hi, I am a combat surgeon and active US Military personnel stationed at Naval Station Rota, Spain which I according to basing rights territory of the United States! Before my deployment here I purchased a Norton Deleux Security product for Mac, I received ...
Forum Thread
作者:
已发布:
2018-04-22 | 15:24
评论:
8
好评:
0
我也是:
0

Which license for which computer?

I can't be sure I'm renewing for my new MacBook rather than the one I gave away.  Both have an active subscription, but the assigned names don't tell me which device is the new one.  Is there a way to check the Mac serial number against lic ...
Forum Thread
作者:
已发布:
2018-04-14 | 10:47
评论:
1
好评:
0
我也是:
0

Norton Icon Pixelated on Retina Macbook Pro

Please zoom in on the image. Most Norton Support hasn't been able to see the problem as they are using a non-retina screen. You will need a retina screen to see the pixelation. Otherwise zoom in on the image to view it. Whether the product is built t ...
Forum Thread
作者:
已发布:
2018-04-07 | 07:57
好评:
1
我也是:
1

Retina Supported Norton Logo on Menubar of Desktop

Hello! Could you guys make the Norton logo at the menu bar on top of my desktop retina supported. I have raised this problem many times and I'm being told the software is designed like this. However, even if the software is designed to be pixelated, ...
Forum Thread
作者:
已发布:
2018-04-06 | 03:56
好评:
0
我也是:
0

"security at risk" constantly remains shown in the control panel

Hi there,  I wonder if someone has experienced the same problem or knows how to fix / what to do. My Norton Internet Security running on my Mac continues to show "Security at Risk" in the control panel. When I click on fix it, it shows 'fix ...
Forum Thread
作者:
已发布:
2018-01-03 | 06:48
评论:
4
好评:
0
我也是:
1

Disabling At Risk Notification

I recently downloaded Norton for Mac from my ISP website. I have purposely disabled the "firewall" and "safe web" setups because I have other products that take care of this for me. Even so, I periodically get notification on my mac th ...
Forum Thread
作者:
已发布:
2017-12-28 | 12:38
评论:
1
好评:
0
我也是:
0

Norton Product Update (v7.2) for Mac Sierra (OS X 10.12) for Compatibility

[Updated: Norton Security 6.5 and Norton Security 7.2 released] Hi Everyone, Norton has released the following updates to ensure compatibility with macOS Sierra (i.e. Mac OS X 10.12): Norton Internet Security v5.10 Norton Security v6.5 Norton Security v7. ...
Forum Thread
作者:
Sunil_GA Admin
已发布:
2016-09-15 | 09:27
评论:
1
好评:
2
我也是:
0

Says Security at risk, constantly

Norton Internet Security says at risk, I run Fix, it gets update, I click done, the red X is still there. What is the problem with this thing? I need a solution. ...
Forum Thread
作者:
已发布:
2017-08-28 | 15:36
评论:
2
好评:
0
我也是:
2

Safari Error Message

I keep receiving this message and it opens up a new tab each time for this message.... UGH   How do I resolve- I can't seem to get to a live person at Norton. 1 I need a solution. ...
Forum Thread
作者:
已发布:
2017-08-14 | 08:39
评论:
1
好评:
0
我也是:
0

Norton Security for MAC

Running the newest Norton Security on two MacBook's, have noticed that neither of them will perform the scheduled scan and all automatic scans end with canceled.  Both MacBooks one an Air and the Other a Pro are mid 2015 and running 10.12.6. I need a ...
Forum Thread
作者:
已发布:
2017-08-06 | 14:01
好评:
0
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0
已解决

How do I uninstall AVG on a MacAir.

I'm trying to install Norton on my wife's laptop. It won't do so until I remove the existing AVG (Free) antivirus. There is no uninstaller that I can find. If I try to Trash it, it won't because it says it's running. If I Force Qu ...
Forum Thread
作者:
已发布:
2016-04-20 | 08:58
评论:
1
好评:
1
我也是:
0

Product Update: New Norton Security Client for OSX (v7.0) will be released this week...

I wanted to share an update about the release of a new Apple OSX client.  We are just wrapping up testing for this new release and expect it to post over the next twenty four hours or so.  Although we have upped the major rev version of this client from s ...
Forum Thread
作者:
gerry_egan Employee
已发布:
2015-11-04 | 01:18
评论:
3
好评:
4
我也是:
0

Norton Security 7.4 for Mac is now Available!

Hi Everyone, Norton Security 7.4 for Mac is now available via LiveUpdate. To download this update, simply run LiveUpdate. To verify you have the update, launch the Main User Interface, click on  Help, and select  About. To know more about this new release ...
Forum Thread
作者:
Mohan_G Employee
已发布:
2017-04-26 | 22:32
好评:
0
我也是:
0

Norton keeps blocking 37.228.107.241 I can't identify the ip or which program is attempting the connection. Have you any idea?

Norton keeps blocking 37.228.107.241 I can't identify the ip or which program is attempting the connection. Have you any idea? norton01.png I need a solution. ...
Forum Thread
作者:
已发布:
2017-05-20 | 13:26
好评:
0
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0

Osx.trojan.gen detected after LiveUpdate? False Positive?

I used the LiveUpdate today and ran a full scan afterwards on my Macbook. It detected osx.trojan.gen that could not be repaired or deleted. I haven't downloaded anything and it wasn't there before the update. I searched around online for more in ...
Forum Thread
作者:
已发布:
2017-05-19 | 08:39
好评:
0
我也是:
0

Norton Security now broken in Mac OS 10.11.6

Yes. Norton Security 7.4 is now broken after live updating. "AT RISK" is now showing, and I am unable to rid myself of it. It states that I need to live update, but there's only so many times I can do that without screaming. I've resta ...
Forum Thread
作者:
已发布:
2017-04-27 | 05:05
评论:
21
好评:
0
我也是:
3

Virus Defs Out of Date (Loop) after Norton for Mac 7.4 update

The recently released Norton 7.4 fixed a lot of issues, but one remains, or it is new.  I get the popup window that says there is a problem and I should fix it. Norton says the virus definitions are out of date. So I run fix, it updates the virus definiti ...
Forum Thread
作者:
已发布:
2017-05-04 | 07:27
评论:
5
好评:
0
我也是:
1

Mac OS 10.12.4 Can't Connect Many Apps to Internet

Since Mac OS was updated to 10.12.4, Norton will not work properly in many ways. It does not let apps access the internet, let's some apps access the internet, will not update the virus definitions, says it needs to fix itself, but fails to do so. I& ...
Forum Thread
作者:
已发布:
2017-04-05 | 13:15
评论:
58
好评:
0
我也是:
5

Product Update: Norton product support for El Capitan- OS X 10.11

I wanted to share an update that we have released as product patch to support for the  Norton Security (NS), Norton 360 Multi-Device (Norton 360 MD), Norton Internet Security (NIS) and Norton AntiVirus (NAV) for Mac  client for support Apple's El Cap ...
Forum Thread
作者:
simon_tiku Employee
已发布:
2015-09-29 | 11:28
好评:
2
我也是:
1

Mix books

I am trying to create a photo book on mixbooks.com I am able to open the website but when I open the create my book tab it goes directly to an new blank window from Norton Security. Help please! I need to get this done ASAP. Thanks in advance I need a sol ...
Forum Thread
作者:
已发布:
2017-03-08 | 06:13
好评:
0
我也是:
0

Norton Security 6.4, Norton Internet Security 5.8 & Norton AntiVirus 12.8 for Mac El Capitan (OSX10.11) Compatibility

Hi Everyone, We are pleased to announce that a Macintosh El Capitan (OSX10.11) compatibility update is now available for  Norton Security 6.4,  Norton Internet Security 5.8  and  Norton AntiVirus 12.8. This update is available via LiveUpdate. To download ...
Forum Thread
作者:
Sunil_GA Admin
已发布:
2015-09-28 | 16:11
好评:
2
我也是:
1