I am using NIS version 19.7.1.5. I have 2 questions.
1. For the first time, while online, I received the warning "Error 3048,3". This appears to be a common problem with this software according to posts on this website, but this is the first time I have seen it. Is it of any significance, or can I ignore it? I did not find any satisfactory answers here.
2. I have supposedly renewed my NIS subscription, supposedly charged to my credit card, but this charge has not appeared on my statement. As mentioned in previous posts, I received a Norton email thanking me for renewing my subscription. When I start NIS, I see "33 days remaining " on my subscription.
I have failed to receive an adequate response to this SERIOUS PROBLEM !!
So, which is it??? Am I renewed or not???
Perhaps I must redownload/reinstall NIS again??? I have received no instructions that this is required. This procedure is inherently fraught with dangers, if unnecessary.
Is this 2013 replacing 2102?
Please respond ASAP as I am now worried.