I am trying to get the 2FA backup codes. I go into Settings/2FA and click Single Use Backup Codes - Get codes. The screen scrolls off and then comes back to the same page. Where can I locate where the Single Use Backup Codes have gone?
Evo4591:
I am trying to get the 2FA backup codes. I go into Settings/2FA and click Single Use Backup Codes - Get codes.
@Evo4591
are you clicking Show codes?
are you clicking Get New Codes?
Hello @Evo4591
Welcome to Norton Community
````````````````````````````````
Have you tried from another browser?
Maybe, you're blocking some Norton pages content?
``````````````````````````````````````````
Please allow all Norton pages content in order to provide the best experience possible.
- Please turn ad/content-blocker & VPN off.
- Please allow all Norton cookies/ads/scripts/frames/trackers/beacons/etc.
- Please allow all Norton pages content that may be blocked by browser extension &or built-in browser function.
- Please whitelist-allow 'support.norton.com', 'my.norton.com', 'login.norton.com', 'buy.norton.com', 'renew.norton.com'
- Privacy Settings [here]
````````````````````````````````````````````
Two-factor authentication for your Norton account
https://support.norton.com/sp/en/us/home/current/solutions/v100023155
Caveat: I do not use Norton account 2FA