I am running a VPN that experiences frequent crashes. VPN support has indicated that the problem *may* be caused by security software. Here is their suggestion(s). How do I go about making those changes to 360?
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Are you running any security software at all? If so, you need to set it to ignore 2 things; the TAP32 adapter, and the process rubyw.exe. Both of these can cause false-positives in security software, which may attempt to shutdown and quarantine these. You can add exceptions to any security software you're running for the TAP driver, and for the following:
rubyw.exe
ruby*.exe
ruby*.*"