Hi
After inserting CD into new HP laptop and inputing product key information successfully, after activating I receive a message saying "another Norton product has been detected and is being removed" - this then becomes "an older Norton product has successfully been removed. To continue installation of the new product restart computer now".
On clicking restart I am faced with exactly the same issue every time - "another Norton product has been detected..." followed by the message "...restart computer now".
I am therefore stuck in a loop.
How should I proceed?
Any help gratefully appreciated.
D
Hi
After inserting CD into new HP laptop and inputing product key information successfully, after activating I receive a message saying "another Norton product has been detected and is being removed" - this then becomes "an older Norton product has successfully been removed. To continue installation of the new product restart computer now".
On clicking restart I am faced with exactly the same issue every time - "another Norton product has been detected..." followed by the message "...restart computer now".
I am therefore stuck in a loop.
How should I proceed?
Any help gratefully appreciated.
D
This worked beautifully. Thank you.