360 v3 Installation incomplete

Hi

 

After inserting CD into new HP laptop and inputing product key information successfully, after activating I receive a message saying "another Norton product has been detected and is being removed" - this then becomes "an older Norton product has successfully been removed. To continue installation of the new product restart computer now".

 

On clicking restart I am faced with exactly the same issue every time - "another Norton product has been detected..." followed by the message "...restart computer now".

 

I am therefore stuck in a loop.

 

How should I proceed?

 

Any help gratefully appreciated.

 

D

Hi

 

After inserting CD into new HP laptop and inputing product key information successfully, after activating I receive a message saying "another Norton product has been detected and is being removed" - this then becomes "an older Norton product has successfully been removed. To continue installation of the new product restart computer now".

 

On clicking restart I am faced with exactly the same issue every time - "another Norton product has been detected..." followed by the message "...restart computer now".

 

I am therefore stuck in a loop.

 

How should I proceed?

 

Any help gratefully appreciated.

 

D

This worked beautifully. Thank you.