$99.99 Virus removal

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Issue abstract: I need information on the $99.99 Virus Removal.

Detailed description: I have had nothing but troubles with my computers since 2007 and have had lots of problems in various locations. I tried getting Norton Virtual assistant to help with the question but it froze and keeps freezing. So my question is that, Does the $99.99 per event mean per virus or per computer?

Product & version number: Norton 360 Deluxe

OS details: Windows 11 Home

There is no error message just stops working

If you have any supporting screenshots, please add them: no I don’t

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$99.99 per incident* Our agents are available to help
*Norton ™ Spyware and Virus Removal is a one-time service that is subject to the License and Services Agreement found here .
If purchased via Norton.com, service redemption or refund request will only be honored within 30 days from the date of purchase.
Norton Spyware & Virus Removal service

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$99.99 per incident* Our agents are available to help
*Norton ™ Spyware and Virus Removal is a one-time service that is subject to the License and Services Agreement found here

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one-time per incident / per event

Norton Spyware & Virus Removal is a one-time service where our agents help remove spyware and viruses directly from your devices. It’s quick, easy, and remote, with our agents only taking about an hour to help fix the issue.

Automatically renewing Norton device security subscriptions with antivirus already include the virus removal service through our Virus Protection Promise.

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There is no charge for taking advantage of the Virus Protection Promise.