In 11/09/2018 G I received a call back from your company's support team from Greece i spoke with them about all the basic pillars of the issue . The support employee asked me about prove the payment of the order number ( NP###### ) like that you asked me before She told me to send her an email . The employee also requested all financial transactions between me and your company so that she discuss the financial transactions with your support team except the order numbers ( NP####### , NP###### , NP####### , NP####### , NP####### ) . Because like she told me that you’re company not responsible for her the responsible for these requests, the bank I am dealing with him . Because until now the bank have not processed the applications and deposited the financial dues in my bank account i have sent all financial transactions between me and your company to her . But she did not tell me the result of what the finance team had responded to the orders number ( NP####### , NP######### ) they checked the bank documents That was i sent to her or what happens . ? The employee must respond to customer letters at your company . I was communicating with the employee Ulrich via email so help me to solve this stumbling problem but during the previous days i sent him e-mails but did not answer me . ! Also the employee who contacted me did not answer me via e-mail .! There are still two amounts of money that have not been returned to me from your company They are ( NP####### , NP######### ) . Employees in your company must take responsibility for customer service .
[Admin Edit: Edited to mask personally identifiable information]