Accessing "Chat"

Buratic:
I've been trying unsuccessfully for four months to access Chat so that [...]. Whenever I use "Contact Norton Support" to contact Chat, and complete the enquiry page, I am ALWAYS told my phone number is "invalid", even though I have just received a one time password on that very same number!

 

Hello @Buratic
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fwiw ~ regarding - Chat Support: Chat Now
I'll use (faux) 1231231234 phone number.  Only requirement that I'm aware of is # of characters.as test: 1231231234

fwiw ~ my phone number real or faux is not needed to reach Chat support. 



Note:
my Norton account has no personally identifiable information...other than my Norton account email address.  
10 digit requested identity verification code (if needed) is sent to my Norton account email address.