Note: Please do not post Personally Identifiable Information like email address, personal phone number, physiI) cal home address, product key etc.
Issue abstract: I can’t acccess my account that I setup yesterday.
Detailed description: I don’t get any email when I try to reset my password. In the app it says I need to use all the features of my account. So I click sign in, that opens a Google browser which says I’m now signed in with Google, and I can return to the app. Yet when I return to the app it still says I need to sign in. Did anyone actually test this app? Clearly Norton is utterly incompetent, and this is not a product anyone should ever pay for if they can’t even handle a basic sign on.
Product & version number:
OS details:
What is the error message you are seeing? It says I need to sign on in the app.
If you have any supporting screenshots, please add them:
Even stranger still when I link the acconut with Google and login from the website it says I don’t have any Norton products. But in the app on my Android it clearly shows I have a “Norton VPN Ultimate” subscription. So this company can’t even synchronize my account between two different devices.