my acount was automatically renewed on 3th January but am now being warned that it expires in 30 days. I can’t find any advice on how to rectify this situation and the Live Chat option doesn’t work in my location.
Issue abstract:
Detailed description:
Product & version number:
OS details: Windows 11
What is the error message you are seeing? Account expires in 30 days
If you have any supporting screenshots, please add them:
your Norton subscription automatically renewed via Norton automatic renewal?
care to share your location?
might you have more than one Norton account?
does your Norton account reports your subscription ends Jan 2026
and I imagine (read hope) the bot emails will stop after a while.
fwiw ~ this process [here] works for me to reach:
Norton support via Social Support | Chat | Phone [here]
Thanks for the response. The renewal was automatic. The account is still showing as expiring on 20th February. I live in Spain and the process you provide seems to work in USA, but not elsewhere. The support form section for telephone number refuses to accept International dialing codes, so I can’t progress.
2025?
Hello again @Kashegan
and I though my process opens localized content…head scratch!
fwiw ~
and what happens when you try Norton Chat? or Norton Social Support?
