I have a valid Norton Security Deluxe license for 5 devices, the license is activated on 2 devices, the license is valid until 01/23/2024, but when activating this license on one device, it gives an error (The product key is not valid for your region and cannot be used for product activation.-2009). Please help me activate Norton Security Deluxe on this device.
Good news. Thanks for posting back.
Thank you!
The problem was solved in the technical support chat.
The problem computer being in Germany is the reason. As I noted above, Norton used geographic locks for their subscriptions.
If you need to activate on systems outside Ukraine, you will have to contact Norton Support to ask them to change your subscription key to one that is not geo locked. www.norton.com/contactcs If using the chat function, as soon as you can enter any information, enter "agent please". That will get you out of the chat bot and connected to a human.
Yes, I'm in Ukraine.
The seller was the Ukrainian company Softkey.
All computers are in different locations. The problem computer is located in Germany.
On the problem computer Windows 10.
Are you in Ukraine?
Who was the seller?
Is the problem computer in the same location as the others that activated correctly?
What is the operating system version on the problem computer?
The subscription was purchased in Ukraine.
The seller did not specify the conditions for activation restrictions.
Activation problems occur on a personal computer.
Duplicate post answered here. https://community.norton.com/en/forums/activating-norton-security-deluxe
Norton uses geo locked subscription keys that only allow activation in the geographic location you purchase the subscription.
Where did you purchase your subscription?
On what devices are you having issues trying to install Norton?