I have two home computers. One is a laptop and one is a desktop. Both are running Windows 7. The laptop is 32 bit and the desktop is 64 bit. Today I ran Live Update on the laptop and it downloaded and installed the 22.5 update. Then a nice screen with a big red X appeared which says: "Unable to Proceed. We were unable to complete activation of your upgraded product. Try again by clicking Activate Now in the main window of your product. (-1010)" Of course, clicking Activate Now brought up Norton Autofix, and it found nothing wrong. I cannot activate the update and cannot open Norton Internet Security now on the laptop. I did shut off the automatic update to my desktop. Any suggestions to fix this problem would be appreciated. FYI, I have a 3 PC license that has 470 days remaining, and I only have NIS installed on the laptop and the desktop.