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Issue abstract: My subscription has been renewed and is active on Norton 360 but in the app. on my Mac is showing as inactive.
Detailed description: My subscription has been renewed and is active on Norton 360 but in the app. on my Mac is showing as inactive. I’ve signed out and signed back in. I also removed the device and added it back but it hasn’t worked.
Product & version number: Norton 360 Deluxe
OS details: Sequoia 15.1
What is the error message you are seeing? Subscription: Expired
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