ActiveX Control cannot be install in Auctiva

Norton Security | Norton Internet Security
1

After I recently installed Norton 360 on my computer, I cannot install the ActiveX control add-on in Auctiva. It was there before the installation,, now it is gone and nothing happens when I click on the link to install it in auctiva image uploader. Please help. I am using IE9 and have windows 7. I've tried clearing cache. Thanks for the help.

2

Hi Nancywoit,

 

Welcome to Norton Community!

 

Try disabling the Norton Toolbar from IE9 and then try installing ActiveX. You can enable the Norton Toolbar after installing it.

 

Thanks,

HarryP