Add exception for website?

First there’s not even a section for Norton Antivirus on this forum. Which is in of itself ridiculous.

And second why make it so difficult? I don’t see an option anywhere in settings to add an exception to whatever website I want. Its infuriating. I will not be renewing my subscription. This is the worst anti-virus program I’ve ever used. Very not user friendly.

Ther is it is name norton 360 for windows and the other is norton 360 for. Mac and the other is norton securety norton internet securety if you got the cheap version what more do you need

Hello @VegetableSoup
care to share website domain name?

Please clarify…are you seeing Norton AntiVirus Plus block website or Norton Safe Web block website?
Norton AntiVirus v22.x or v24.x?

Norton Safe Web does not have local whitelist.
Users may submit dispute. https://submit.norton.com/

Norton v22.x website blocks are usually reliable.
Are you seeing Intrusion Protection block??

Caveat: I’ve not touched Norton 360 v24.x…at this time.

Hello @VegetableSoup

Community urges users that do not want automatic renewal to cancel recurring subscription service and also remove billing information.

Community urges users that request refund to confirm recurring subscription service is cancelled and billing information is removed…after receiving refund.

That’s the thing. I don’t know. Its a pop up that shows in the Norton Anti Virus app. It is not Norton 360. The app is just Norton Anti Virus.

In the browser it just shows connection aborted error. As if the internet is off.
That is how shit this program is. Can’t even tell what version I’m using.

So I can get a refund? What are the steps?

Sorry, I’m thinking Norton on Windows.
Norton AntiVirus Plus on Windows?
What OS?

Yea its on Windows 11 build 23H2.

Just tell me if I can get a refund. What is it with tech support people that always link to some documents? I don’t have time to read all that. You think you’re done and you’ve washed your hands of it. Bullshit!

Norton AntiVirus Plus on Windows
60-day money back guarantee
https://us.norton.com/products/norton-360-antivirus-plus
Thanks

what browser?
what security solution before Norton?
when did this issue start?

Fix internet connectivity problems after installing Norton device Security
https://support.norton.com/sp/en/us/home/current/solutions/v65845544

Fix the connectivity problem if you can connect to the Internet only after disabling your Norton product
https://support.norton.com/sp/en/us/home/current/solutions/v63066093

Message: “Unexpected Browser error” or “Cannot connect to the Norton server”
https://support.norton.com/sp/en/us/home/current/solutions/v113839121

So I can get a refund. Its not Norton 360 though. Its just Norton AntiVirus Plus.

Its over by two days I think. I started the subscription on the 29th of June.

The 29th of the month is when I started my subscription (in June).
Yes I’ve cancelled the recurring subscription service. Yes I’ve removed billing information.

Are you within 60 days of the purchase date?

  • Under our 60-day Money Back Guarantee, the purchase of an annual subscription is eligible for a full refund, if requested within 60-days of the date of purchase.