Hello,
My laptop has a problem. I have Adnxs pop-ups that keep opening every couple of hours. They go from 2 to 10 windows that open one after the other and it's naturally ads of some sort of online games. It is not the first the time that my laptop gets infected with this virus (malware? adware? I am not sure about the classification) - both times I was on YOUTUBE, should I get worried? -, but the first time I brought it to an IT expert and they managed to get rid of the problem. Now, I wanted to take care of it personally.
I have to admit I am not an expert myself, but I am quite good at following instructions. Unluckily I tried multiple things I found on the internet, but nothing worked. I tried all of the following:
1. I scanned my laptop with Norton 360
2. Then with Microsoft Security Essentials
3. With Malwarebytes Anti-Malware
4. With CCleaner
5. And finally with TDSSKiller
6. There is no random.exe in the Windows Task Manager
7. Nor malicious Registry Keys
8. Nor malicious files in C:/
9. I cleaned my browsing history on IE, Safari and Chrome (even though the pages only open on IE)
I really don't know what to do now. Can anyone help me? My only problem is that I'm not an English mother tongue, I'm Italian, and subsequently my laptop is in Italian and I need to translate the instructions and find the things you might be talking about, but I swear that I will follow any instruction you will give me and will be forever grateful.
Thank you very much,
Elisa