Advanced Sonar Error

Hello everyone,

I have an issue with the Advanced SONAR component for Norton Internet Security.  I keep on getting the message that my PC is not protected by Advanced SONAR.  I have tried the Norton Remove/Reinstall feature and everything seems to be fine for 3 to 4 days and I get the message again that my PC is not protected by Advanced SONAR.  I have also tried deleting out of date Java and updating it and it doesn't seem to work either.  When I check the Advanced SONAR, it looks to be on but I can't switch it on and off because it's locked in a grey scale.  As you can see, I have run out of option as to how to troubleshoot this issue.  Has anyone else had this issue?  If so, I would be very interested in your solutions.

Thanks in advance. :)