I am very frustrated. I am trying to install a newer version of Norton and it's telling me that I have to remove my older version. I uninstalled from the Control Panel Programs list. I also went to the program files and was able to delete most Symantec files. It would not allow me to delete some because I said I "need permission" and it didn't let me delete all files. I tried to download the Norton tool that finds all Norton versions and erases them but it would not let me download because it keeps saying its detecting Norton 9 or higher. I have Vista and have tried everything. Symantec is no longer listed in my programs under the Control Panel. How the heck can I get rid of everything associated with the old so I can start fresh with the new. Please help!!