Just installed NIS on a laptop running windows 7 and it went fine. Installed on PC running vista and all my settings options are greyed out except Identity Safe. Can't configure anything or even sechudle scans. I can run manually okay. Also, I turn Identity Safe off and it turns itself back on. I spent almost 2 hours with support yesterday and they finally said to uninstall and reinstall. I did that today and have the same problem. This is kind of expensive to not have it work.
I just finished fixing what you are seeing on my system after a reinstall.
You need to log into an account with admin rights. Open your NIS and click Settings - General - Product Security and enable Non-Admins access to settings.
Now any user on your computer may change the settings. Make sure this is what you want.
thanks, that was the problem.
Just installed NIS on a laptop running windows 7 and it went fine. Installed on PC running vista and all my settings options are greyed out except Identity Safe. Can't configure anything or even sechudle scans. I can run manually okay. Also, I turn Identity Safe off and it turns itself back on. I spent almost 2 hours with support yesterday and they finally said to uninstall and reinstall. I did that today and have the same problem. This is kind of expensive to not have it work.