I have Norton 360 Deluxe and it has blocked skype from accessing my camera. I need to restore access but the instructions on the Norton advice webpage (https://support.norton.com/sp/en/us/home/current/solutions/v126148153) do not correspond to the options that I have on my account page:
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I’m not sure which version I have. Where would I find it? When I go into my account there doesn’t seem to be any reference to Safecam and all there is under privacy is what data Norton holds about me.
I can’t see either help or settings. The tabs I’ve got are:
My devices
My protection
Protection report
Renewal settings
Inbox
Support
My account
Within my account I have my subscriptions. my benefits, account settings (which just gives my contact details and email preferences), privacy options (what data Norton holds about me) billing information and order history. I can’t find any mention of Safecam.