Am I being Hacked?

Norton 360 for iOS | Android
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Im back! Where do I write at??

Issue abstract

Detailed description: there’s no N in upper right and my phone calls are all recorded!

Product & version number:

OS details:

What is the None I have common sense error message you are seeing?

If you have any supporting screenshots, please add them:

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What device and OS version are you using?

How do you know your calls are recorded?

What N do you usually see at the top right?

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Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract

Detailed description: there’s no N in upper right and my phone calls are all recorded!

Product & version number:

OS details:

What is the None I have common sense error message you are seeing?

If you have any supporting screenshots, please add them:I usually see N for Norton at top right..I’m recorded on every phone call I see a small looks like a cassette tape on my calls

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What phone and OS version are you using?

I have both iPhone and an Android phone and do not have an N at the top right.

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Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract

Detailed description: there’s no N in upper right and my phone calls are all recorded!

Product & version number:

OS details:

What is the None I have common sense error message you are seeing?

I have a Android A16 5G I’m not sure about it’s. I took a s reenshot of the cassette tape looking thing that’s on every call I’m on but I can’t find where to put it

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I’m on a android a 16 5 g. How do I send a screenshot of the cassette tape thing on all my phone calls? I can’t find your posts

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The cassette icon shows that your phone is recording the calls. Here is some information on how to turn that feature off.

How to Manage/Remove the Cassette Icon

  • Turn off Call Recording: Open the Phone app > Tap the three dots (Menu) > Settings > Record calls > Toggle “Auto record calls” to off.
  • Clear Cache: If the icon persists, navigate to Settings > Apps > Phone > Storage > Clear cache.
  • Good Lock Widget: If it is a widget on your home screen, it is likely the Good Lock “Tape Cassette” widget for quick access to app modules, which can be removed by long-pressing and selecting “Remove”.

Important Notes

  • Legality: The icon indicates a, sometimes legally sensitive, recording function, particularly in regions with strict privacy laws.
  • Voicemail: In some cases, it may indicate a new voicemail, though the recorder icon is more common.

As for the N you are seeing. Is it similar to the highlighted icon in the image below, but showing an N instead of the check mark?

norton accessibility shortcut
norton accessibility shortcut482×597 28.3 KB

If so, that is an Accessibility Service app shortcut icon.

How to Remove the Floating Norton Icon:
If you want to remove the annoying hovering yellow logo:

  1. Go to Settings > Accessibility.
  2. Tap on Installed services.
  3. Select Norton 360 Service.
  4. Turn off the Norton 360 Service shortcut.

So if these are the items you are seeing, there is no reason to believe you have been hacked.

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I’m on a android a 16 5 g. How do I send a screenshot of the cassette tape thing on all my phone calls? I can’t find your post

I took a screenshot of the “N” that is sometimes at the top right on my screen. Where do I post that?

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