Android app doesn't stay locked open

On my Android Phone as long as I can remember. The NPM Setting Lock 1 Minute, 5 Minutes, 1 Hour, 1 Day, Never. Those choices are not actually available. When I come back to NPM even one minute later it is locked I try picking from miniute or hours setting again when I come back to NPM it is Locked instantly again. I’ve reached out to Norton and told them I was honesty thinking of getting the Antivirus again. However, I refuse to pay for a subscripton if things aren’t working correctly. Does any community member know why this keeps on happening?

Detailed description: Android app NPM Setting not behaving

Product & version number: 8.8.5

OS details: Android

What is the error message you are seeing? None

If you have any supporting screenshots, please add them: N/A

Try clearing the app cache or reinstalling Norton Mobile Protection. Also, check for Android updates. If that doesn’t help, contact Norton support again.