Annoying "connected to new network" scan

[Jack_Lowe]

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract:
“Connected to new network” scan happens every start-up
Detailed description:
5 of my computers at home are running Norton 360 Premium and connected to a private home network. All 5 machines do the “connected to new network” scan in every startup on the same network every time. How do I disable the scan?

Product & version number:
Norton 360 Premium 25.7.10308 (build 25.7.10308.944)
OS details:
Windows 10 & 11

What is the error message you are seeing?
No error message but see the attached screenshot

If you have any supporting screenshots, please add them:

[mgirons]

Lots of people have problems re. Norton reporting incorrect connect etc. there are settings in Advanced Security - Smart Firewall as attached.

I Have it set on Windows Settings Mode so it gets the ‘New Network’ correct to Privale but contrary to description you DO get the pop-up - does not seem any way to actually disable

[Jack_Lowe]

You are right. Changing it to Window Settings Mode did not help

[youfo]

Why not switch to Smart Mode?

[mgirons]

That will probably report the incorrect PRIVATE/PUBLIC network - NOT as Windows actual settings which are FACT

[Jack_Lowe]

Thanks. Switching to Smart Mode nails it!

[DaveNY]

I have this same issue, but it also keeps telling me that the wifi network is compromised (but it’s not). This all started very recently just the past week I believe with a new Norton update. If I leave mine on smart mode without notifications it will then just totally block my internet connection.

[Gayathri_R]

Thank you for posting on the Norton community. We have fixed this issue. Could you please run LiveUpdate and restart your computer? Thank you.

[Jack_Lowe]

Thank you, it is indeed fixed.