Annoying uninitiated Norton chat error popup blocks login

Anybody know how to fix this?

Norton 360

Windows 10Norton.JPG

I get an uninitiated chat notification that says "There was an error while starting chat. Please contact your administrator'', this pops up and covers the login box to upgrade my subscription, if I click close it comes right back, therefore I can not log in to add to my subscription.

Hello. Clear your cache and cookies in Chrome. Close Chrome and reopen it. Retry, see if this reappears. Also, if you are using any VPN disable it before retrying. Disable any adblockers you may also have active.

SA