Anti-Spam does nto add to blocked list from email client

I have not seen quite this same questino answered yet.  I'm still using Windows XP,  Outlook express for email.  When I see a message I want flagged as spam, I select "This is Spam" and I get the prompt about sending an email to help Norton reclassify this as spam.  I do not want to do that, so I say no (but I've tried saying yes as well and there was no change in the following behavior).  Then it asks if I want to add this to my blocked list and I say yes.  There is no error message, but my blocked list remains unchanged - I can view the blocked list by bringing up the Norton window, and I can see that nothing has been added to it - I have only 3 items in the blocked list.   I should have about 30.

 

I can add to the blocked list "manufally" but of course that's much more annoying than doing it through the email client.

 

I also tried setting it so that everything I fflagged as spam wouldl automatically go into my blocked list, but that does not work either.  No error messages or anything, just no new entries in the blocked list unless I put them their explicitly myself from the Norton window instead of through the email client.

 

Any ideas?

 

 

Hi


Can you let us know the version of the product that you are using? Click Help & Support > About for version information.


Thanks

Kavitha