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What was your previous security set up?
There was no Anti-Virus software on this PC before. It does have MS Defender and that recently detected and cleaned a couple of things. My guess is that the PC may have a few viruses on it right now.
Hi,
there are a few viruses that prevent AV Engines to install on infected systems. I recommend to backup your important data and make a clean install of Windows (or if you have use the Recovery Images that came with your PC --see your pc manual). After that install first your Norton Product and update it.
Attention! Before you copy your backup back to your pc you should run a virus scan on your backup media (CDROM or Hard Disc Drive and so on)
Cheerio
Lars
thanks - I was thinking this was what I would need to do.