App requirement to scan Facebook page

I tried three chat sessions and haven't gotten this fixed.  I have Windows Vista Home Premium and when I go to scan my Facebook page, it refuses to do so as my software

doesn't use apps. Is there a way to change settings so that I can scan it the way I used to ?

At the same time, Norton is refusing to back up into my external hard drive.  I want to explore this more before I ask for help. Thanks!