Instead I have four choices: Home Activity Settings Advice
I have attemped to assign an account to my child, say Joseph. Under Profile for Joseph there is a message "Joseph is protected". Underneath are several check boxes with the box "Joe" checked. I do not know what these boxes mean. My computer does not have a user "Joe" as that account no longer exists. The user account is "Joseph". How do I link to account "Joseph" and why does the profile box show old account "Joe"?
Am still confused. I do not know what a system tray is. The only dogpaw icons that I see on my computer are either installers or provide links to your website. I am not even sure that I have safety minder installed. I have downloaded multiple installers of safty minder from your website. I have run these installers. The "all programs" list on my "start tab" shows a Norton Safety Minder entry that consists of two things: a link to the Norton Online website, and an "uninstall safety minder". Thus I have no safety minder program specifically on my pc; all I have is a link to the website. This website link, after I log on, is
It has a "download safety minder" button. I have downloaded the installer (multiple times). Repeated installations are unsuccesful as I get a message that program cannot be installed because an older version of the program is already installed. The only thing that appears to have been installed is the link to your website, which I can indeed log on to, but which has no dogpaw icon. I am in a vicous circle, and nowhere in this circle is the dogpaw icon that you describe.
I would be more than happy to setup a remote desktop access and work together with you on this. You're welcome to send me a private message or an email for details. You can find my email address at http://community.norton.com/norton/profile?user.id=15038
Instead I have four choices: Home Activity Settings Advice
I have attemped to assign an account to my child, say Joseph. Under Profile for Joseph there is a message "Joseph is protected". Underneath are several check boxes with the box "Joe" checked. I do not know what these boxes mean. My computer does not have a user "Joe" as that account no longer exists. The user account is "Joseph". How do I link to account "Joseph" and why does the profile box show old account "Joe"?